Water Hygiene Compliance
Total water safety management solutions to ensure your property remains fully compliant with ACoP L8, HSG274, and statutory health and safety obligations
Service Overview
At Greensurv, we provide a holistic approach to water hygiene compliance, moving beyond simple testing to offer a complete management strategy. Maintaining clean, safe water is a critical legal responsibility for any building owner or "Responsible Person" in the UK. Failure to manage water hygiene can lead to severe health outbreaks, legal prosecution, and significant financial penalties. Our compliance service acts as your technical partner, ensuring that every aspect of your water system—from cold water storage to hot water distribution—is monitored, documented, and maintained according to the Health and Safety at Work Act 1974 and ACoP L8. We take the guesswork out of compliance by providing a structured roadmap that ensures your water is always wholesome and your safety records are always audit-ready.
Statutory Monitoring and Maintenance Regimes
The backbone of water hygiene is "consistent monitoring." We implement a rigorous schedule of checks designed to prevent the conditions that allow bacteria like Legionella and Pseudomonas to multiply.
Testing sentinel points (nearest and furthest taps) to ensure hot water is ≥50°C and cold water is ≤20°C.
Systematically cleaning and disinfecting showerheads and hoses to prevent aerosol contamination.
Conducting internal visual audits of cold water storage tanks to check for signs of corrosion, debris, or vermin ingress.
Regular failsafe testing and calibration of TMVs to prevent scalding while maintaining hygiene.
Periodically draining the base of hot water cylinders to remove accumulated sludge and sediment.
Documentation, Auditing, and Logbook Management
In the eyes of the HSE, "if it isn't documented, it didn't happen." We prioritize robust record-keeping, ensuring that you have a legally defensible audit trail at all times.
Moving away from paper to secure, digital records that are updated in real-time by our technicians.
Providing a clear "Traffic Light" system to highlight urgent repairs needed to stay compliant.
Offering technical guidance to your internal staff on how to manage weekly flushing and daily checks.
Reviewing your existing water safety records to identify any missing legal documentation.
Ensuring all laboratory results and disinfection certificates are centralized and easy to access during inspections.
Key Benefits
Complete Legal Protection
Ensure 100% adherence to ACoP L8 and HSG274, protecting you from litigation and HSE improvement notices.
Reduced Operational Risk
Proactive maintenance identifies plumbing faults early, preventing expensive emergency repairs and system shutdowns.
Occupant Health & Safety
Significantly reduce the risk of waterborne diseases, providing a safe environment for staff, tenants, and visitors.
Independent Assurance
As a specialist consultancy, Greensurv provides unbiased advice, ensuring your compliance is handled with total transparency.
Our Process
STEP 01
Initial Compliance Audit
We review your current Legionella Risk Assessment and existing maintenance records at Greensurv to establish your baseline compliance level.
STEP 02
Custom Monitoring Plan
Based on your building's complexity, we create a bespoke "Written Scheme of Investigation" that outlines all necessary weekly, monthly, and annual tasks.
STEP 03
Professional Execution
Our qualified technicians visit your site on a scheduled basis to perform all technical checks, sampling, and maintenance tasks.
STEP 04
Real-Time Reporting
After every visit, you receive an updated compliance report and digital logbook entry, ensuring your records are always up-to-date for an audit.
Frequently Asked Questions
What is ACoP L8?
It stands for the "Approved Code of Practice L8," which is the UK’s primary regulatory document for the control of Legionella bacteria in water systems.
Who is the "Responsible Person" for water hygiene?
This is typically the building owner, employer, or facilities manager who has been given the duty to ensure water safety is managed correctly.
What happens if I don't maintain a water logbook?
If a health inspector visits or an outbreak occurs, a missing or incomplete logbook is viewed as a major breach of health and safety law, which can lead to prosecution.
Can Greensurv help with a "Failed" compliance audit?
Yes. If you have been issued a notice or failed an internal audit, we can quickly implement a recovery plan, including disinfections and new monitoring regimes.
How much does a compliance contract cost?
Costs depend on the size of the building and the complexity of the water system. We offer fixed-price annual contracts to help you budget effectively.